DoveOS: One circle for your whole agency.

A complete operating system for home-care agencies.

DoveOS brings scheduling, caregivers, clients, compliance, billing and reporting into one cloud workspace, with DoveOnCall, DoveOnDeck and DoveRescue built in and the DoveOS dashboard on top.

Request a platform demo Explore the modules

Planned DoveOS is planned. Each module below shows its real status.

DoveOSScheduling, care, compliance, billing and reporting

Module explorer

Choose a module to see how it fits.

Every module lists its purpose, key features, typical workflow, related modules, integration points and an honest implementation status.

In development Being built now
Planned Designed and scheduled, not built yet
Concept An idea we're exploring

Scheduling

Planned

Build and adjust the visit schedule for every client and caregiver in one place.

Key features

Recurring visits and one-off changes
Conflict warnings before you save
Open-shift board that feeds DoveRescue
Caregiver availability in view

Typical workflow

A client's care plan sets the visit pattern
Coordinators assign or offer visits
Changes notify the caregiver and family
Open shifts go to DoveRescue

Related modules

Caregiver app EVV Compliance

Integration points

Imports from existing scheduling systems where vendors allow it.

Implementation status (October 2026): Planned. Design work under way; no build yet.

EVV

Concept

Record that visits happened, where and when, as electronic visit verification rules require.

Key features

Clock-in and clock-out from the caregiver app
Exceptions flagged for review
Visit records for billing

Typical workflow

Caregiver checks in at the visit
Visit details are captured
Exceptions are reviewed by the office
Verified visits flow to billing

Related modules

Caregiver app Billing Scheduling

Integration points

Each state's EVV aggregator would need its own approval and connection.

Implementation status (October 2026): Concept. No state EVV connections or certifications exist. None are claimed.

Caregiver app

In development

Give caregivers their schedule, shift offers, check-in and messages in one mobile app.

Key features

Today's visits and directions
Accept or decline shift offers
Check-in and check-out
Credential reminders

Typical workflow

Caregiver sees new offers
Accepts the visits that fit
Checks in on arrival
Notes and check-out close the visit

Related modules

Scheduling EVV Compliance

Integration points

Part of the single DoveOS mobile app with role-based sections.

Implementation status (October 2026): In development. Being built as one DoveOS app with role-based modules.

Client management

Planned

Keep each client's profile, preferences, contacts and care plan current and easy to find.

Key features

Care needs and preferences
Family and emergency contacts
Service history
Notes for the care team

Typical workflow

Intake creates the client profile
Assessment sets care needs
Updates reach the care team
History stays with the profile

Related modules

Scheduling CRM Referral management

Integration points

Client data would live only in DoveOS's secured service, never in website code.

Implementation status (October 2026): Planned. Planned with the secured data service.

Compliance

In development

See which caregivers are ready to work and which credentials need attention.

Key features

Credential and training tracking
Expiration reminders
Readiness view for supervisors
Reports for reviews

Typical workflow

Credentials are recorded
Reminders go out before expiry
Supervisors review gaps
Only ready caregivers are offered visits

Integration points

Builds on DoveOnDeck's credential readiness features.

Implementation status (October 2026): In development. DoveOnDeck's prototype covers part of this today, with fictional data.

Billing

Concept

Turn verified visits into accurate invoices for private-pay clients and other payers.

Key features

Invoices from verified visits
Rates per client and service
Statements for families

Typical workflow

Visits are verified
Charges are calculated
Invoices are reviewed
Invoices are sent

Integration points

Accounting exports are being considered.

Implementation status (October 2026): Concept. Early concept only. No payer integrations exist.

Payroll integration

Concept

Send approved hours to your payroll provider without retyping.

Key features

Approved hours by caregiver
Differentials and premiums flagged
Export files for payroll providers

Typical workflow

Visits close
Hours are approved
Export is reviewed
Payroll provider runs payroll

Related modules

Billing EVV Scheduling

Integration points

Designed to export to payroll providers, not to run payroll itself.

Implementation status (October 2026): Concept. Concept. No payroll provider connections exist.

Revenue cycle (RCM)

Concept

Track what is owed, what was paid and what needs follow-up.

Key features

Aging and balances
Follow-up lists
Payment posting

Typical workflow

Invoices go out
Payments are posted
Balances are tracked
Follow-ups are assigned

Related modules

Billing Executive reporting

Integration points

Payer connections would each need separate agreements.

Implementation status (October 2026): Concept. Concept. No payer or clearinghouse connections exist or are claimed.

CRM

Planned

Manage relationships with prospective clients, families and community contacts.

Key features

Inquiry pipeline
Follow-up reminders
Contact history

Typical workflow

An inquiry arrives
It's assigned for follow-up
Assessment is booked
The client is welcomed

Integration points

Website inquiries could feed it directly.

Implementation status (October 2026): Planned. Planned.

Referral management

In development

Make it easy for hospitals, clinics and partners to refer clients, and to see what happened next.

Key features

Referral intake
Status updates for referral partners
Source tracking

Typical workflow

A partner sends a referral
The office responds
The partner sees status
Outcomes are tracked by source

Integration points

Builds on the DoveOnDeck referral portal prototype.

Implementation status (October 2026): In development. Prototype exists with fictional data; production version needs the secured service.

Marketing analytics

Concept

Show which channels and partners bring in clients and caregivers.

Key features

Inquiries by source
Recruiting by channel
Simple trend views

Typical workflow

Sources are captured
Outcomes are linked
Trends are reviewed
Budgets follow results

Integration points

Would read from CRM and referral data.

Implementation status (October 2026): Concept. Concept.

Executive reporting

Planned

Give owners and managers a clear view of coverage, growth, quality and finances.

Key features

Coverage and fill rates
Incidents and resolutions
Staffing trends
Morning report

Typical workflow

Activity is recorded across DoveOS
The DoveOS dashboard summarizes it
Leaders review and act
Results are tracked over time

Integration points

Delivered through the DoveOS dashboard.

Implementation status (October 2026): Planned. Planned as part of the DoveOS dashboard.

AI assistance

In development

Take routine work off staff: answering after-hours calls, summarizing events and drafting reports.

Key features

After-hours call handling (DoveOnCall)
Event summaries
Drafted morning reports
Always hands off to a person when needed

Typical workflow

A call or event arrives
AI handles approved steps
People handle the rest
Everything is recorded

Integration points

Works only within the actions each agency approves.

Implementation status (October 2026): In development. DoveOnCall is in development; outputs are reviewed by people.

DoveOS dashboard

Every action visible. Every outcome accountable.

The DoveOS dashboard is the management view of DoveOS: coverage, incidents, compliance alerts, money and the morning report on one screen, so leaders start the day with facts.

Dashboard preview

Simulated demo — fictional agency and data, not connected to live data

Sample Home Care
Fictional agency

Operations overview

Wednesday, 7:05 AM

3Open shifts today
5 of 6Overnight events resolved
2Open incidents
7Credentials expiring in 30 days

Action queue

UrgentVisit not started: client C-214, 8:00 AM7:02
ReviewApprove 2 partner-office reimbursements6:40
Follow upFamily asked for a callback: client C-11811:20
DoneOvernight call-out covered by Partner Rescue9:48

Week to date

HoursBillable visit hours1,284
PartnersShifts covered by partner offices2
PayrollHours awaiting approval36
IncidentsResolved this week4

Coverage and staffing

Last 7 days

Shifts covered after a call-out

This week

Visits covered as scheduled

96%

Covered by your own team

88%

Open shifts

Today2:00 PM to 6:00 PM, companion care, north areaOffered
Today8:00 PM to 8:00 AM, overnight, central areaSearching
Friday9:00 AM to 1:00 PM, personal care, east areaOffered

Compliance alerts

Next 30 days

Ready to work

Caregivers with every required credential current

91%

Expiring soon

9 daysCaregiver CG-1042: CPR certificationReminder sent
14 daysCaregiver CG-1187: annual trainingReminder sent
21 daysCaregiver CG-1009: driver's license on fileDue
28 daysCaregiver CG-1230: TB screeningDue

Morning report

Tuesday 6:00 PM to Wednesday 7:00 AM

14 calls overnight. 9 schedule questions answered, 3 family check-ins, 1 caregiver call-out, 1 late arrival.

Call-out at 9:32 PM covered in 16 minutes through Partner Rescue. The caregiver checked in at 10:52 PM.

Late arrival at 6:10 AM: the family was told at 6:12 AM; the caregiver arrived at 6:24 AM.

Needs you today: one visit not yet started at 8:00 AM, two partner reimbursements to approve, one family callback.

All names, IDs and numbers in this preview are fictional. No client information is shown. In design

What the dashboard brings together

Management dashboards

The numbers leaders check every day, on one screen.
Operations overview

Today's visits, open shifts and anything at risk.
Incidents

Every incident with its owner, status and resolution.
Compliance alerts

Expiring credentials and missing training, before they block a visit.
Coverage

How shifts were filled, including help from partner offices.
Staffing analytics

Trends in availability, call-outs and fill rates.
Financial summaries

Billable hours, reimbursements and payroll items awaiting approval.
Morning reports

The night in a few lines, ready when the office opens.
Action queues

What needs a person today, in order of urgency.
Agency performance

Quality and growth measures tracked over time.

One circle

How DoveOS relates to the other products.

Each product can be used on its own. Inside DoveOS they share the same schedule, the same people and the same record of what happened.

DoveOnCall

Answers after-hours calls and starts approved actions, using the DoveOS schedule and contacts.
DoveOnDeck

Shows the caregivers who fit each request, drawing on DoveOS profiles and compliance records.
DoveRescue

Covers open shifts from the DoveOS schedule, from your team first and then partner offices.
DoveOS dashboard

The management view where leaders see coverage, incidents, alerts and the morning report. See the preview

Your data

Agency data belongs in a secured service, not a web page.

DoveOS is being designed so client, caregiver and agency records live in a protected back-end service with sign-in and permissions for each role. Nothing confidential is stored in this website or its code.

No regulatory certifications or payer integrations are claimed. Where a module would need one, such as a state EVV connection, its status says so plainly.

FAQs

Questions about DoveOS.

Can I buy DoveOS today?

Not yet. DoveOS is planned, and some of its parts are being built now. Request a demo to see the designs and talk about piloting individual products.

Do I have to replace my current software?

No. DoveOnCall, DoveOnDeck and DoveRescue are designed to work alongside the systems you use today, where those vendors allow a connection.

Is there a mobile app?

One DoveOS app is in development, with sections for each role: caregivers, coordinators and managers.

Request a platform demo

See the whole circle in one walkthrough.

We'll show the designs, the working prototypes and the simulated demos, and be clear about what is ready and what isn't.